Contact Us

Let’s talk about what you need

Our in-home physio is tailored to specific needs, so we like to talk with you first to make sure we're the right fit. Fill out the form below or give us a call, and we'll be in touch to organise a time.

Support coordinators and care managers: have questions before making a referral? Use the same form or call us, and we'll get back to you promptly.

Currently accepting referrals.

Initial assessments can be scheduled within one week.

Request An Appointment

What happens next

No pressure and no obligation. The first conversation is simply about working out whether we can help.

Contact us or submit a referral

Tell us the participant’s suburb, main goals, funding type and relevant needs.

Contact us or submit a referral

Tell us the participant’s suburb, main goals, funding type and relevant needs.

Confirm suitability

We review location, support needs and funding, then confirm whether we are a good fit.

Confirm suitability

We review location, support needs and funding, then confirm whether we are a good fit.

Arrange an initial assessment

We book a suitable time and explain what to expect from the first appointment.

Arrange an initial assessment

We book a suitable time and explain what to expect from the first appointment.

Begin the personalised plan

Your physiotherapist completes a home visit, explains the findings and begins treatment.

Begin the personalised plan

Your physiotherapist completes a home visit, explains the findings and begins treatment.

Referring a client

If you are a support coordinator, case manager, GP, allied health professional or aged care provider, our referral form is the better path. It captures the client details, goals, funding and clinical information we need to act quickly, and it routes straight to the person who schedules assessments.

We respond to referrals within one business day and keep referrers informed with assessment findings and progress updates.

Important care note

This website and its forms are not monitored for urgent or emergency situations.

If you or someone you are with needs urgent medical attention, call 000. For urgent after-hours health advice, contact your GP service or Nurse-on-Call. If your concern is about physiotherapy but not urgent, send the enquiry and we will respond promptly during business hours.

Benefit Image

Where we work

Upward provides in-home physiotherapy across Greater Melbourne. We visit private homes, retirement villages and supported residences, and we run hydrotherapy sessions at suitable heated pools around the city.

If you are unsure whether we service your suburb check out the areas we serve. You may also reach us if you have any clarification.