About Us

We believe everyone deserves to feel safe, supported and able to enjoy life independently.

At Upward Physiotherapy, we know that you want to be confident, mobile and able to keep living safely and independently at home.

That is why we offer personalised physiotherapy that comes to you and helps you build the strength, balance and mobility needed for everyday life.

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About Image
About Image
About Image

What we believe

We believe everyone deserves to feel safe, supported and capable of living independently and enjoying life fully. That shapes everything we do:


  • Everyone can make progress. Whatever your starting point, there's always something to work towards.

  • Your goals come first. Every plan is built around something concrete you want back in your life, not just "feeling a bit better".

  • Trust comes before treatment. If you've had a tough run with health professionals, we take the time to get to know you first.

  • Care doesn't stop when the session ends. We check in, follow up and keep your whole care team in the loop.

  • Results should show up in your life. Clinical improvements matter because of what they let you do.

  • Everyone deserves respect. We treat every person with dignity, compassion and care.

  • Progress comes easier when you're having fun. We make sessions something to look forward to.

We are committed to your progress

Our mission: To provide compassionate physiotherapy that empowers our clients to live independently and enjoy life fully.

Our vision: To be Melbourne’s most trusted mobile healthcare provider, known for exceptional care, strong relationships, and meaningful outcomes, delivered with professionalism, empathy, and a touch of fun.

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Our three promises

No cookie-cutter programs.

Your plan comes from your assessment, not a template. If we find your left hip is weak, that’s what we work on.

No cookie-cutter programs.

Your plan comes from your assessment, not a template. If we find your left hip is weak, that’s what we work on.

We go at your pace.

Your goals set the direction. That might be walking to the letterbox, getting in and out of the car, or getting back into the pool.

We go at your pace.

Your goals set the direction. That might be walking to the letterbox, getting in and out of the car, or getting back into the pool.

We measure your progress.

We retest you regularly, so you can see the change in the numbers as well as feel it.

We measure your progress.

We retest you regularly, so you can see the change in the numbers as well as feel it.

Our core values

Respect.

We treat every individual with dignity, compassion, and care.

Respect.

We treat every individual with dignity, compassion, and care.

Empowerment.

We support people to achieve their goals and build confidence through movement.

Empowerment.

We support people to achieve their goals and build confidence through movement.

Integrity.

We are transparent, reliable, and accountable in all that we do.

Integrity.

We are transparent, reliable, and accountable in all that we do.

Excellence.

We deliver high-quality, evidence-based care with a commitment to ongoing learning.

Excellence.

We deliver high-quality, evidence-based care with a commitment to ongoing learning.

Collaboration.

We work closely with families, support coordinators, and allied health teams to maximise impact.

Collaboration.

We work closely with families, support coordinators, and allied health teams to maximise impact.

Fun.

We bring positivity and lightness to our work, making our sessions something to look forward to, because progress comes easier if you’re having a good time!

Fun.

We bring positivity and lightness to our work, making our sessions something to look forward to, because progress comes easier if you’re having a good time!

How it works

Initial contact

Get in touch directly, or ask a family member, carer or referrer to contact us. We’ll learn what support you’re looking for and confirm the next step.

Initial contact

Get in touch directly, or ask a family member, carer or referrer to contact us. We’ll learn what support you’re looking for and confirm the next step.

Assessment

A physiotherapist meets you at home to understand your mobility, goals, daily activities and environment.

Assessment

A physiotherapist meets you at home to understand your mobility, goals, daily activities and environment.

Treatment

Begin personalised physiotherapy focused on the areas that matter to you, such as strength, balance, mobility and confidence.

Treatment

Begin personalised physiotherapy focused on the areas that matter to you, such as strength, balance, mobility and confidence.

Track progress and update as needed

We meet with you and the relevant people in your support network to review our findings and agree on a practical plan for ongoing care.

Track progress and update as needed

We meet with you and the relevant people in your support network to review our findings and agree on a practical plan for ongoing care.

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Who we work with

Older adults on a Home Care Package (Support at Home)

Older adults on a Home Care Package (Support at Home)

NDIS participants with goals around mobility, strength, balance or coordination

NDIS participants with goals around mobility, strength, balance or coordination

Families and carers looking for help for someone they love

Families and carers looking for help for someone they love

Case managers, support coordinators and other health professionals referring clients

Case managers, support coordinators and other health professionals referring clients

Where we go

We cover most of Greater Melbourne. That includes the eastern suburbs, Werribee in the west, Craigieburn and Epping in the north, and from Dandenong down to Frankston. At the moment we don’t cover Melton, Bacchus Marsh, Sunbury or the Mornington Peninsula. Hydrotherapy sessions run at local hydrotherapy pools, and we pick the one closest to you.

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Not sure if we’re the right fit?

Get in touch and tell us what’s going on. We’ll talk it through and let you know if we can help.

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Not sure if we’re the right fit?

Get in touch and tell us what’s going on. We’ll talk it through and let you know if we can help.

CTA BG

Not sure if we’re the right fit?

Get in touch and tell us what’s going on. We’ll talk it through and let you know if we can help.

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